Report access
Questions about opening, saving, printing, or revisiting a paid Career Clarity Report.
Contact
Support for test results, paid reports, and billing questions.
If something is unclear, broken, or missing, contact us before or after purchase. We want the report experience to feel useful, transparent, and easy to resolve.
Support channels
Email: support@careerpersonalitylab.com
Phone: +44 07729 232250
Business hours: Monday-Friday, 9:00-18:00
Response target: within 24 hours on business days
What we can help with
Billing and refunds
Duplicate payments, report delivery failures, technical access issues, and refund-policy questions.
Product feedback
Feedback about result accuracy, report usefulness, page errors, or confusing wording.
Send a message
Include useful details.
Please include your test type, order email if relevant, payment receipt if relevant, and a short description of the issue. This helps us resolve requests faster.