Delivery Policy

How digital reports are delivered.

Career Personality Lab sells digital career reports. There is no physical shipping. The Career Clarity Report is delivered electronically after successful checkout.

Delivery support

Email: support@careerpersonalitylab.com

Phone: +44 07729 232250

Response target: within 24 business hours

Delivery timeline

Step 1

Complete the free test

The user receives a free result preview and can decide whether to unlock the full Career Clarity Report.

Step 2

Complete checkout

Payment is processed by a third-party checkout provider. Career Personality Lab does not store full card numbers.

Step 3

Access the digital report

After successful checkout, the user is directed to the full report page for their result type.

Step 4

Save or print

The report can be saved, printed, or revisited through the provided access path during the MVP delivery flow.

If delivery fails

Checkout completed but no report

Email support with your order email, receipt, and a short description of what happened.

Wrong or broken report link

Send the report link and your result type so we can restore access or provide a corrected link.

Duplicate payment

Duplicate charges may be eligible for a refund under the Refund Policy.

No physical delivery

The Career Clarity Report is a digital product. Shipping addresses, physical delivery, customs, and postal delivery times do not apply.